You can choose which hospital and consultant YOU want to see
http://www.nhs.uk/choiceintheNHS/Yourchoices/hospitalchoice/Pages/Choosingahospital.aspx
- Also PALS if you need to complain.. And remember to get your MP involved if your having trouble with Docs etc.
http://www.pals.nhs.uk/cmsContentView.aspx?Itemid=944
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